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EDUCATION

KALAMAZOO COLLEGE

BA

2010-2014

Psychology // Major

Anthropology // Minor

Writing // Minor

COLLEGE FOR

CREATIVE STUDIES

MFA

2018-2020

UX Design // Major

EXPERIENCE

ADVANCED UX MOBILITY DESIGN -  ADJUNCT PROFESSOR

COLLEGE FOR CREATIVE STUDIES
2023-CURRENT

Designed a new graduate studies studio course focused on advanced automotive technologies with an emphasis on design research, artificial intelligence, augmented & extended reality, animation & visual effects.

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  • Responsible for teaching the fundamentals of design research practices including: trend analysis, brand identity, ethnography, persona, journey mapping, storyboarding & prototyping

  • Defined project scope & deliverables as well as coached & critiqued student work for industry professional review

  • Mentored students on thesis work for completion of graduate studies

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GLOBAL DESIGN LEAD

GENERAL MOTORS
2021-2023

Managed portfolio of all studio & college partnerships with an emphasis on future product & recruitment for future talent pipelines.

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  • Responsible for developing & managing relationships with top design schools to determine collaborative partnership strategies & projects

  • Developed project concepts with ethnographic research to design data-driven briefs for all sponsored work

  • Responsible for the successful design, implementation & management of 15+ interdisciplinary design research projects

  • Coordinated, coached, critiqued & reviewed all student work alongside executive leadership

  • Developed talent pipeline strategies for all design studio disciplines to initiate collaborative partnerships based on studio talent requirements

  • Responsible for 100+ successful interdisciplinary design hires for all GM Design Studio disciplines

  • Designed & facilitated custom strategy workshops for studios:

    • Executive coaching & team goal setting

    • Agile, Human Centered Design, SPRINT

    • Experiential field work: interviews & focus groups

    • Product Design

    • Employee Engagement & Experience

    • HR Transformation

COLLEGE PARTNERS:

 

Academy of Art | ArtCenter | Cleveland Institute of Art | College for Creative Studies | Lawrence Tech | Milwaukee Institute of Art | Pratt Institute | Ringling | Vancouver Film School

 

 STUDIO PARTNERS:

 

Advanced | Buick | Cadillac | Chevy | GMC

 

DISCIPLINES:

 

Color & Materials | Industrial Design | Interior/Exterior | Sculpting | UX

GLOBAL TALENT DEVELOPMENT & INSTRUCTIONAL DESIGN LEAD

GENERAL MOTORS
2018-2021

Researched, designed & managed talent development programs, trainings, workshops & learning initiatives for all cross-functional disciplines using human-centered design practice to upskill GM employees globally.

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  • Responsible for data-driven development, engagement & retention strategies

  • Facilitated & coached design challenges for continuous, actionable product, process & experience improvements

  • Designed & managed pulse surveys for large scale quantitative & qualitative field research studies

  • Planned & conducted studies on target populations

  • Surveyed & interviewed thousands of employees experiences for empirical analysis

  • Synthesized data to create personas, storyboards & journey maps

  • Prototyped, tested & piloted new concepts, training curriculums & learning technology products & systems

  •  Studied organizational dynamics to produce a culture of learning & collaboration by eliminating work-flow silos

GLOBAL EXPERIENCE DESIGN LEAD

GENERAL MOTORS

2016-2018

Researched, designed & managed early career talent development initiatives, trainings, workshops & learning programs for all cross-functional disciplines using human-centered design practice to upskill new hires globally.

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  • Responsible for development, engagement & retention strategies for new hires

  • Developed new learning curriculums based on mixed methods research & the synthesis of thousands of user experiences

  • Responsible for the global redesign of the GM onboarding program for all new hires

  • Designed curriculum focused on core business pillars, new product & optimized employee efficiency

    • Reduced event costs by over $500,000 annually

    • Increased participation from 40% to 100% annually

    • Organized & managed 300+ person training events monthly

    • Recognized by industry as a top benchmarked experience as voted by peers

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UX  RESEARCH STRATEGIST 

GENERAL MOTORS

2015-2016

Researched & designed talent development initiatives using human-centered design practice.

 

  • Facilitated & coached design workshop challenges through applied tenets of human- centered design

  • Managed a maker space for cross-functional collaboration & innovative problem solving

  • Supported the implementation & analysis of the bi-annual employee engagement pulse survey with more than 70,000 participant responses

  • Synthesized, coded & translated findings into actionable training initiatives & employee programs

  • Data & insights were used in an Organizational Dynamics study & published in an industry recognized book on Human Capital Management

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CHALLENGE DETROIT FELLOWSHIP

CHALLENGE DETROIT

2015-2016

Annually selected, urban revitalization initiative driven by the efforts of 30 fellows collectively consulting for non-profit institutions in Detroit.

 

• Facilitated and coached design challenges in local Detroit communities

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EXTERNAL PARTNERS:

 

Coalition of Temporary Housing | Detroit Downtown Partnership | Detroit Future City | Detroit Public School District | The City of Detroit Mayor’s Office | Recovery Park

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ANALYST // STRATEGY

TEAM DETROIT 

2015

Researched & analyzed national market trends with a focus on minority markets.

 

• Trend-spotting for F150 & mid-size truck for interpretation & pitch

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RESEARCH ASSISTANT

Conducted extensive qualitative participant interviews in part of a five-year longitudinal study on the efficacy of Cognitive Behavioral Therapy for participants with both substance abuse & chronic pain

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• Managed the collection of hundreds of participant interviews for empirical analysis 

UNIVERSITY OF MICHIGAN

2014-2015

FIELD RESEARCH ASSISTANT

KALAMAZOO COLLEGE PSYCHOLOGY DEPARTMENT

2013-2014

Conducted life-history interviews for theoretical and empirical review to better understand the underpinnings of moral belief systems/structures


• Responsible for interviewing and transcribing extensive behavioral interviews
• Theorized & coded pattern recognitions in defense of my undergraduate thesis

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